Customer Service Representative Jobs in Saint Paul, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 235 Jobs
Multi-Color Corporation

Mitarbeiter im Customer Service (m/w/d)

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Retail Customer Service Specialist (Bilingual Spanish & English Preferred)

  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 12 days ago
  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 12 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Bilingual Retail Customer Service Specialist (English & Spanish)

  • Eagan, MN (6 miles from Saint Paul, MN)
  • 12 days ago
  • Eagan, MN (6 miles from Saint Paul, MN)
  • 12 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Full or Part Time Daytime Customer Service Team Member 73

  • Eden Prairie, MN (16 miles from Saint Paul, MN)
  • 24 days ago
  • Eden Prairie, MN (16 miles from Saint Paul, MN)
  • 24 days ago

Full or Part Time Daytime Customer Service Team Member 73 16345 Terrey Pine Dr, Eden Prairie, MN 55344, USA Req #134 Tuesday, April 1, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash,...

Customer Account Representative

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 1 day ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 1 day ago

Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Full or Part-Time Customer Service Team Member 65

  • Wayzata, MN (22 miles from Saint Paul, MN)
  • 45+ days ago
  • Wayzata, MN (22 miles from Saint Paul, MN)
  • 45+ days ago

Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, March 31, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....

Customer Service Representative Nights and Weekend

  • Eagan, MN (6 miles from Saint Paul, MN)
  • 4 hours ago
  • Eagan, MN (6 miles from Saint Paul, MN)
  • 4 hours ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

Customer Service

  • Minnetonka, MN (17 miles from Saint Paul, MN)
  • 9 hours ago
  • Minnetonka, MN (17 miles from Saint Paul, MN)
  • 9 hours ago

Pilgrim Cleaners in Minnetonka is seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives....

Cashier/Customer Service - Part Time

  • Saint Paul, MN
  • 9 hours ago
  • Saint Paul, MN
  • 9 hours ago

Cashier / Customer Service - Part Time Job Type: Part-time Responsibilities: Greet customers as they arrive/depart the store. Interacting with customers, both in person and on the phone. Maintain...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal

  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 9 hours ago
  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 9 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Minnetonka, MN (17 miles from Saint Paul, MN)
  • 9 hours ago
  • Minnetonka, MN (17 miles from Saint Paul, MN)
  • 9 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Care Representative I

  • Mendota Heights, MN (4 miles from Saint Paul, MN)
  • 9 hours ago
  • Mendota Heights, MN (4 miles from Saint Paul, MN)
  • 9 hours ago

Anticipated End Date: 2025-04-30 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Within 50 miles of a Pulse Point location in Florida,...

Customer Service Self Storage Manager

  • Saint Paul, MN
  • 14 hours ago
  • Saint Paul, MN
  • 14 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Minnetonka, MN (17 miles from Saint Paul, MN)
  • 18 hours ago
  • Minnetonka, MN (17 miles from Saint Paul, MN)
  • 18 hours ago

Immediate opening with the Bank's Equipment Finance Department. These assignments will start at 2 months and most likely get extended. There will be a few that could get hired on once the project...

Hiring Now: Customer Service Representative

  • Saint Louis Park, MN (12 miles from Saint Paul, MN)
  • 18 hours ago
  • Saint Louis Park, MN (12 miles from Saint Paul, MN)
  • 18 hours ago

center experience 6+ months of dealership experience Pay and Benefits The pay range for this position is $18.00 - $18.00/hr....

Demographic Data for Saint Paul, MN

Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.


Local
National
824,831
20,778
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Saint Paul, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Paul, MN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Paul, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »